In a recent Harvard study with business leaders it was discovered that 57% of respondents said they would do almost anything to avoid a difficult conversation and 52% said they would rather put up with a negative situation at work than have to talk about it!
Courageous conversations are the difficult to broach subjects with those close to you in your personal life, at work with your colleagues, boss, or even with a client. They are the conversations that many people dread. Yet why do most of us avoid them or feel so uncomfortable having them?
Conflicts at work are inevitable, and it’s better to be prepared to deal with them than let them continue on without resolution. While finding a resolution may feel difficult or stressful, solving conflicts at work benefits you, your team, and your company immensely.
The skills of managing difficult conversation have become an integral part of the success of any employee, manager, department, and organisation as a whole. Difficult conversations have become an inevitable part of management.
Therefore, there is a dire need for improving the skills to manage them. Come and learn some great tips to do so and master a process for having productive, difficult conversations that unlocks power and potential
With preparation, a preparedness to listen, honesty and respect, a difficult conversation can become a constructive interaction for which everyone is grateful.